Workflow Automation
Most businesses lose hours every week moving data between systems by hand: re-keying orders, chasing approvals, rebuilding the same report someone already built last month. We map those processes, automate them with proper error handling and monitoring, and write down what to do when one of them fails, because eventually one will.
Scope
What'sincluded
Everything below is in the standard engagement. Anything outside it is agreed in writing before the work starts, never after.
- Process mapping with the time cost of each manual step written down
- Automation built on n8n, Make, Zapier or custom code, whichever suits the process
- Integration between your CRM, accounting, email, storage and messaging tools
- Automated reporting and scheduled data syncs
- Error handling, retries and failure alerts, so a broken workflow cannot fail silently
- Documentation and a training session for the team who will live with it
Who this is for
Built for three situations
- Teams re-keying data by hand
- Ops-heavy businesses
- Companies with disconnected tools
Process
How thisactually runs
Map
Current processes documented step by step with time and error cost attached, so we automate the expensive ones first.
Prioritise
Automations ranked by hours saved against build effort. We start with the highest return, not the most interesting.
Build
Workflows built and tested against real data, with error paths deliberately triggered to confirm they behave.
Handover
Team trained, documentation delivered, and monitoring configured to alert a named person when something fails.
Deliverables
What you end up holding
- Live automations running in your own accounts
- Process documentation covering before and after
- Failure alerting routed to a named owner
- A team training session and written runbook
- An estimate of hours saved per month, measured not guessed
Next step
Tell us your situation and we will scope it.
Scope, fee and dates confirmed in writing before anything starts.
Questions
AboutWorkflow Automation
Which automation platform do you use?
It depends on the process, and we choose after mapping it rather than before. Zapier has the largest library of ready-made connections and the shallowest learning curve for a non-technical team. Make handles branching logic and loops more comfortably and costs less at the same volume. n8n is the only one of the three that can be self-hosted, so it is the answer when your data cannot leave your own servers, and it bills per workflow run rather than per step, which matters once a long workflow runs thousands of times a month. When the logic outgrows all three, we write code.
What happens when an automation breaks?
It alerts a named person immediately rather than failing quietly, which is the actual danger with automation. Every workflow we build has explicit error handling, retry logic and a documented manual fallback so work continues while it is fixed.
Will this replace jobs?
In practice it removes the parts of jobs nobody wanted: copy-pasting between systems, chasing status, rebuilding the same report. Teams typically redeploy that time rather than shrink. We are happy to be honest with you about which of the two your case looks like.
Often taken alongside
- Software
Agentic AI Development
AI agents that take an objective, work through the steps across your own tools and data, and stop for a human where the action cannot be undone.
- Software
Chatbot Development
Support and sales chatbots for WhatsApp, your website and Instagram that answer from your own content and hand over to a person cleanly.
- Finance & Tax
Bookkeeping
Every sale, expense and bank transaction recorded and reconciled weekly, so nothing is ever reconstructed from memory.
